Non-verbal communication (body language) is unspoken aspect of communication, which includes facial expressions, gestures, posture, and eye movement.
- Henry knows how to identify positive and negative emotions in other people based on their facial expressions and gestures.
- James keeps his head high and chin up during communication. He always has a broad smile on his face.
- Gloria approaches every client with an open posture, which helps to convey the feeling of openness and friendliness.
- John has a perfect business shake.
- Rachel looks engaged and attentive on every team meeting. She never fidgets.
- Abigail understands all the subtleties of non-verbal communication processes.
- Jack makes sure that his movements mirror what he is saying to demonstrate his confidence and knowledge.
- Arnold strikes a power pose. He stands straight with head high and feet apart to appear more confident.
- Oliver has mastered his social skills and ability to understand nonverbal cues.
- Whenever Emma talks to a customer, she demonstrates her openness and desire to help.
Exceeds Requirements/More than Satisfactory:
- George actively uses gestures when he talks.
- Yvonne sits in an engaging position during negotiations with partners and customers.
- Nigel has a wide and relaxed stance, which exudes confidence.
- Philipp respects the company’s dress code. He is always dressed like a professional.
- Valerie pays special attention to the body language of her clients.
- When talking to a bunch of people, Harry holds his gaze for a few moments with each person.
- Arthur always looks happy. He never has a tense or annoyed expression on his face.
- Jeremy uses open hand gestures to demonstrate his willingness to communicate with other people.
- Laura always stands as straight as she can to demonstrate her courage and dominance.
- David has a solid handshake. It is neither too weak nor overly firm.
- Jennifer never stares at people for too long.
- Susan is a talented speaker. She understands how to engage the audience using body language.
- Trevor maintains eye contact when talking with our clients and partners.
- Peter nods too much. Some people might find him overly submissive or indifferent.
- Thomas never crosses his arms in the presence of customers.
- Sometimes Monica stands too close to coworkers. She does not respect other people’s personal space.
- Rachel pays attention to her posture. She always keeps her back straight.
- Samantha maintains appropriate eye contact.
- Harry avoids touching his face while answering questions to look honest.
- Elaine always keeps her hands out of her pockets.
- When nervous, Bill clenches his hands.
- Cindy maintains poor eye contact.
- Mark holds his chin down and stares at the floor when talking with customers. He appears indecisive and bored.
- Gerald makes inappropriate eye contact.
- Sometimes Luke fails to keep his attention on the conversation.
- Quentin hides his hands behind his back when answering questions.
- Sometimes James touches his face when talking to customers. People might misinterpreted it as a sign of dishonesty.
- Rebecca often bites her nails, which is a sign of stress and insecurity.
- Donald does not know how to maintain an eye contact with multiple people at once.
- Robert keeps his hands in his pockets all the time. It shows that he feels anxious.
- Elizabeth never smiles when talking to customers.
- Michael fails to maintain a professional image. He always has a bad posture and indifferent facial expression.
- Gwen makes too many nervous gestures.
- Ronald uses very firm and aggressive handshakes. Sometimes he even hurts people.
- Mary wears dirty clothes. She violates the dress code of the company.
- Thomas fails to nod and smile when listening to others.
- During team meetings, Aaron glances at his phone too often.
- Monica makes too much eye contact. Some people feel awkward because of that.
- Sometimes Harry invades other people’s personal space.
- Janet looks uninterested when talking with customers. She needs to start demonstrating that she is listening to others.