Performance review phrases – Knowledge management

Knowledge management is the ability to define, retain, structure, and share business information and experience. These skills are must-have for employees who work with a company’s information assets.


  1. Arthur understands how to pick the best source of information for data analysis.
  2. Olivia consistently creates new ways of increasing productivity thanks to regular benchmarks.
  3. Jennifer uses the most effective training techniques to provide subordinates with new knowledge.
  4. Ronald knows everything he needs to know about his current position.
  5. Portia does not miss a single learning opportunity and constantly develops new skills.
  6. Ingrid regularly makes helpful contributions to the company’s knowledge base.
  7. Robert has developed a highly effective approach to training new employees.
  8. Elaine researches the market on a daily basis to bring new knowledge and fresh thinking.
  9. George created an adaptive and scalable framework to manage our knowledge base.
  10. Martha devotes her personal time and energy to enhance customer self-service.

Exceeds Requirements/More than Satisfactory:

  1. Thomas is willing to share his exceptional industry knowledge with less experienced employees.
  2. Sandra encourages dialogue and collaboration and creates opportunities for subordinates to share their ideas.
  3. Susan breaks large databases into manageable segments to improve productivity.
  4. Monica uses the organizational knowledge base for customer self-service.
  5. Arthur maintains a friendly workplace atmosphere to promote the exchange of experiences among employees.
  6. Bruce is a talented content manager who enhances the company’s knowledge management system.
  7. Janet has created a culture of knowledge sharing, which led to performance improvement in her department.
  8. Ingrid encourages employees to create and organize content in our knowledge management system.
  9. David adds valuable articles and guides to our knowledge base every week.
  10. Peter creates new ways of effective knowledge communication between departments.

Meets Expectations/Satisfactory:

  1. Alfred motivates employees to enrich the company’s knowledge base with new input.
  2. Benjamin is doing his best to embed knowledge management into a regular workflow.
  3. George motivates colleagues to share their experiences and ideas during business meetups.
  4. Aaron actively uses the company’s knowledge base to improve his productivity.
  5. Rebecca thoroughly reviews new articles that contributed to the company’s knowledge base.
  6. Edward strives to improve his knowledge management skills and generate valuable insights.
  7. Xavier locates valuable industry experts in order to acquire new expertise.
  8. Linda writes helpful knowledge articles using the customer’s language without the internal company’s jargon.
  9. Valerie thoroughly assesses feedback to get new information about our customers.
  10. Paul is willing to get new knowledge and skills that might improve his productivity.

Provisional/Needs Improvement:

  1. Michelle makes very poor contributions to the knowledge base of the organization.
  2. Clive does not benchmark the effectiveness of the company’s knowledge management processes.
  3. Cindy often fails to comply with the knowledge management standards and requirements.
  4. Michael ignores customers when creating new knowledge management systems and processes.
  5. Jennifer rarely generates any valuable insights due to poor knowledge management skills.
  6. Olivia is too focused on knowledge collection. She needs to put more effort into reviewing the existing articles.
  7. Bruce fails to improve the accessibility of our knowledge management system.
  8. Yvonne is not willing to try new approaches to managing business knowledge.
  9. Sophie does not know how to motivate subordinates to share knowledge.
  10. Arnold cannot properly use modern knowledge management software.


  1. Rebecca does not even try new learning techniques that might reduce our training costs.
  2. Edward fails to establish a proper knowledge base for his department.
  3. Harold does not keep the knowledge management system up to date. Most of the articles require updates.
  4. Monica has not updated our knowledge management system for a long time.
  5. Nigel does not know how to make the organizational knowledge management system mobile.
  6. Bruce always ignores many valuable data sources when writing new articles.
  7. Janet does not know how to use some of the most effective knowledge management tools.
  8. Olivia is too focused on old data. She pays little attention to innovations.
  9. David does not develop new ways of obtaining business knowledge.
  10. Steven is very bad at analyzing data. He does not use new information technologies.

Self Evaluation Questions:

  1. How do you make sure that a certain source of information deserves your trust?
  2. What do you do to make subordinates share knowledge?
  3. Do you review and edit articles added to the company’s knowledge base?
  4. How do you assess the relevance of new articles in the knowledge base?
  5. What do you to make better contributions to our knowledge base?
  6. Do you often share your knowledge and experience with others?
  7. When was the last time you make a contribution to our knowledge base?
  8. Do you make room in your schedule to create new content for the knowledge base?
  9. Are you willing to share your skills with less experienced colleagues?
  10. Do you solicit feedback to improve knowledge management processes?


The samples of performance review phrases for Knowledge management is a great/helpful tool for periodical/annual job performance appraisal. Note that, Knowledge management review phrases can be positive or negative and your performance review can be effective or bad/poor activities for your staffs.

If no matching phrase is found, you can also see a general list of performance review phrases and choose a more appropriate skill.

Share this post

Post Comment