Emotional intelligence is the capacity to recognize, understand, and control emotions. It encompasses a bunch of social skills. Employees with high emotional intelligence have better leadership abilities and make better decisions.
- Michael has never lost his temper in the workplace.
- Edward is genuinely interested in constructive criticism and makes good use of it.
- James finds the right approach to every person thanks to her exceptional social skills.
- Olivia demonstrates amazing sensitivity, which allows her to resolve conflicts in the bud.
- Jennifer demonstrates impeccable persuasion abilities. She understands clients perfectly.
- Elaine does not let her personal feelings affect the decision-making process.
- Arthur maintains a positive set of mind when dealing with difficulties in the workplace.
- Portia deals with anxiety and stress without making other employees feel uncomfortable.
- Yvonne utilizes her ability to share other people’s emotions in order to increase sales.
- Rebecca has established trusting relationships with important stakeholders.
Exceeds Requirements/More than Satisfactory:
- Janet uses relaxation techniques to reduce stress in the workplace.
- Tabitha behaves appropriately with all the customers and other employees.
- Arthur looks at himself objectively without overestimating or underestimating his abilities.
- Susan understands what motivates her and uses that knowledge to improve performance.
- Harry thinks before making decisions even in the most stressful situations.
- Oliver seems genuinely interested in creating a friendly and open atmosphere in the workplace.
- Valerie can resolve most conflicts in the workplace within the shortest period.
- David never fails to find the right approach to motivate and inspire his subordinates.
- Monica takes responsibility for her emotions instead of letting them affect the job.
- Nigel is a responsive employee who knows how to satisfy every unhappy customer.
- Steven openly expresses his personal feelings without being unprofessional.
- Sandra demonstrates authenticity by sticking to her personal values and principles.
- George is a highly empathetic person who has built a rapport with most of the other employees.
- Abigail regularly expresses gratitude to the other members of her team.
- Valerie has never made her customers feel angry or frustrated.
- Donald has never raised his voice when communicating with customers or other employees.
- Instead of aggravating conflicts in the workplace, Portia tries to eliminate them.
- Linda genuinely tries to build connections with colleagues.
- Paul treats every customer like a human being.
- Wendy cultivates communications skills to increase her monthly sales.
- Frank is not conscious of his emotional state.
- Helen fails to communicate important information to other employees.
- Cindy rarely works in teams due to poor communication skills.
- Michael does not pay attention to the nonverbal signals of other people.
- Jennifer makes her personal emotions affect her role in the business.
- Olivia gives unclear directions to subordinates without checking whether they are correct.
- Abby does not spend any time with her coworkers. They know nothing about her.
- Sophie is overly critical to her subordinates sometimes.
- Joel behaves with his customers in an overly familiar way.
- Emma fails to identify and measure emotional motivators.
- Harold has a very aggressive communication style, which makes customers angry.
- Monica lets failure get them down whenever he gets bad news.
- George easily becomes nervous when things in the workplace go out of hand.
- Susan never gives credit to her subordinates even they deserve it.
- Bruce is too shy to present his ideas to the rest of his team.
- Janet does not recognize when his subordinates are stressed and require assistance.
- Robert exploits other employees for his personal gain.
- David demonstrates impulsive and inconsistent behavior in the workplace.
- Jennifer makes harsh comments to other employees and customers.
- Thomas can be angered by the slightest mistake made by his subordinates.
Self Evaluation Questions:
- Are you aware of your emotional strengths and weaknesses?
- What do you do to avoid drama in the workplace?
- How hard does your mood affect the decision-making process?
- Do you always think about other people’s feelings when providing feedback?
- Have you ever had an emotional outburst in the workplace?
- When was the last time you allowed yourself to raise his voice on someone?
- Is it hard for you to remain energized and focused during upsetting situations?
- What do you do to keep yourself cool during a crisis?
- Do you use active listening to defuse conflicts in the workplace?
- What do you do to maintain healthy workplace relationships?
The samples of performance review phrases for emotional intelligence is a great/helpful tool for periodical/annual job performance appraisal. Note that, emotional intelligence review phrases can be positive or negative and your performance review can be effective or bad/poor activities for your staffs.
If no matching phrase is found, you can also see a general list of performance review phrases and choose a more appropriate skill.