Cooperation is a decisive factor to the efficiency in working, it also becomes an integral part of the organizational culture.Therefore, recruiting staff members who can work cooperatively with others is very important task of the employer. Exceptional/Superior: Terry has created…

Attitude toward work is the most important criterion in performance appraisals, especially for those companies who value customer service very much. A good attitude of employees will further enhance the quality of customer service while a poor attitude will cause…

Among factors to evaluate an employee, attendance and punctuality are simple but very important though. However, they are also sensitive issues to any employee as they usually don’t like debating on their lateness at work or spending too much time…

Simply to say, when you take the initiative in something, you do that without having someone tell you. It’s not reckless doing but a careful consideration with thinking and taking the advantage of suitable situation. Therefore, initiative staff is very…

Goal-setting is a specially required skill for any employee and manager especially. This skill requires you know to judge the amount of work you are going to do and the way you are going to follow to complete those work.…

Teamwork is when many people work in a group and cooperate together to do a job and achieve a common goal. Cooperation means a group member knows to joint effort with others, take their strength to compensate for his weakness.…

Problem Solving is a highly intellectual-mental process and is considered the most complex skill the each person should have. It is a cognitive process involving modeling the problem and combining various skills in dealing with a certain situation. Problem Solving is…

Critical thinking is a high-order skill. It is not about thinking about a situation or a solution, but thinking about whether your determination is true, false or either or neither. It is more about “thinking about thinking” rather than “thinking…

This is one of the most important requirements for performance appraisal process. However, it is sometimes difficult to evaluate quality of work with suitable words and expressions. Therefore, the following appraisal phrases shall be useful in quality of work evaluating.…

Communication skill nowadays is such an important skill that almost employees are required to have, except for those working in certain divisions such as operation line where they are not required frequently contacting with people. It is even more important…