Accuracy is the quality of fulfilling work without making any mistakes. Exceptional/Superior: Susan rechecks all the daily assignments carefully before handing them over to her subordinates. Henry is exceptionally systematic and meticulous with his business documents. He has never made…

Sales skills are a specific set of knowledge and abilities necessary for a salesperson to sell products or services. Exceptional/Superior: Gloria develops unique selling strategies based on the target audience. Michael has been the leading sales representative for several years.…

Conflict management is the set of practices aimed at reducing the negative effects of conflicts. Exceptional/Superior: Peter nips most conflicts in the bud. Gloria always finds a way to cheer up disappointed customers. Maria knows how to listen well. She…

Negotiation skills are required to negotiate better deals with the company’s partners and clients. Exceptional/Superior: Peter has successfully negotiated agreements that resulted in many new projects for our company. Helen has a talent for persuasion. Our clients agree with most…

The way employees respond to performance appraisals and coaching demonstrates their ability to handle feedback. Exceptional/Superior: Arthur accepts constructive criticism and applies it to become a better professional. James treats every coaching session as a learning opportunity. Gloria understands that…

Widening one’s knowledge base is the process of mastering skills and gaining new knowledge. Exceptional/Superior: Marta is constantly looking for new ways to increase productivity. James upgrades his skill set by working on challenging tasks. Arthur spends a lot of…

Personal goals are tasks set by the own initiative of an employee. They motivate and inspire employees to improve themselves. You can use performance review phrases for personal goals as follows: Exceptional/Superior: Bruce adapts new work methods on his own…

Long-range planning is a set of analytical activities required to outline visions, goals and objectives of a company. You can use performance review phrases for long-range planning as follows: Exceptional/Superior: Peter perfectly understands the big picture. Quentin develops clear plans that…

Managing expenses is a set of operations aimed at evaluating, processing and paying expenses initiated by employees. Exceptional/Superior: Marta always looks for ways to cut expenses and save the company’s money. Gregory maintains proper documentation for every financial transaction. Gloria…

Controlling costs is a set of activities aimed at identifying and reducing business expenses to increase a company’s profits. Exceptional/Superior: Rachel always makes everything she can to minimize business costs. Peter has developed a number of effective cost-cutting plans. Marta…