Knowledge management is the ability to define, retain, structure, and share business information and experience. These skills are must-have for employees who work with a company’s information assets. Exceptional/Superior: Arthur understands how to pick the best source of information for data analysis. 2. Olivia consistently creates new ways of…

The ability to work under pressure is one of the most valuable qualities of an employee. It affects how well a person undertakes unexpected and urgent tasks. People who possess work under pressure skills are generally more productive, reliable, and…

Professional competence encompasses the understanding of skills and responsibilities essential for successful work. People who possess it perform their duties diligently and effectively. Professional competence also shows the employee’s self-improvement efforts to enhance skills and broaden responsibilities. Exceptional/Superior: Jessica possesses…

Product knowledge describes an understanding of services or products offered by the company. It is a must-have quality for salespersons. Employees with good product knowledge generate more profits. Exceptional/Superior: Jennifer uses real world stories and examples when proving the benefits…

Work attitude shows an employee’s feelings toward their job. People who fulfill their desires and needs in the workplace are the most productive. A determined employee with a positive attitude strengthens the entire team. Exceptional/Superior: Edward always looks happy in…

Project focus is the ability to concentrate on the tasks required to finish the project. People who possess this skill are better at managing complex jobs. Employees focused on the project provide better result regardless of the company’s field of…

Business trend awareness is the ability to be conscious of changing business development directions. Employees who possess this skill make better decisions and generate more profits. Exceptional/Superior: Elizabeth is a talented business analyst who anticipates most industry trends in advance.…

Consistency is the ability to replicate positive behavior on a regular basis. It shows how well an employee fits their workplace environment. Consistent and reliable people provide steady results every day. Exceptional/Superior: Edward never refuses to provide his professional support…

Emotional intelligence is the capacity to recognize, understand, and control emotions. It encompasses a bunch of social skills. Employees with high emotional intelligence have better leadership abilities and make better decisions. Exceptional/Superior: Michael has never lost his temper in the…

Assertiveness is a quality required to communicate one’s points and goals. Assertive employees are not afraid to speak up and share what they believe in. Such people responsible for most innovations in the workplace. Exceptional/Superior: Edward creates wonderful presentations to…