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Supervisors identify employee strengths by comparing performance standards to the manner in which employees perform their job duties and tasks. Performance appraisal-worthy strengths include job skills, capabilities and characteristics. Identifying strengths is just the beginning, though. When supervisors identify employee strengths, employees learn about the areas where they excel and more about the areas where they can improve performance.
Skills and Proficiencies
Job proficiency is clearly an important strength worth mentioning in a performance appraisal. Employees with excellent job skills or proficiency demonstrate their expertise in performing the functional aspects of their jobs. An administrative assistant, for example, must be proficient with office programs and software applications to provide support to managers and directors. An example of a registered nurse’s proficiencies is mastery of clinical procedures.
Ethics and Integrity
Personal characteristics such as work ethic, business ethics and integrity are strengths measured within a performance appraisal. Although quantitative measurement of personal characteristics is difficult, the actual measurement comes from peer evaluations and customer feedback. Employees who demonstrate high levels of integrity usually find it easy to gain others’ trust — whether they are co-workers or external contacts such as clients, customers or colleagues outside the workplace.
Job knowledge is a different measurement from job skills. Job knowledge demands understanding practices related to overall performance and how and when to apply certain practices, rules or regulations. A human resources manager exhibits strength in the area of job knowledge by embracing appropriate human resources best practices, understanding employment trends and applying labor and employment law to work situations. Job knowledge requires that an employee keep abreast of news that affects his profession and his career, which shows an effort in building his reputation as well as contributions to his employer.
Conscientious employees care about work quality and customer satisfaction. They demonstrate this through ensuring each step they take during assigned projects is done the proper way and will produce the best outcome. For instance, a sales employee follows up with calls to clients after each sale to determine if the customer is satisfied with the product or service.
There are several ways an employee can demonstrate commitment. Two popular ways include sticking with the company during lean times and building a long record of success while with the company. Companies in the growth stages of development depend heavily on employees who are committed to the organization. In fact, the company’s growth depends on employees capable of visualizing its success and using their talents to help achieve their own professional successes as well as the company’s goals.