Each year about this time employees participate in a Performance Review with their manager. The review is intended to provide the employee with feedback regarding their prior year’s performance against objectives. For many employees, the performance review is a conversation…

The end of the year to-do list can seem never ending. Organizations speed up operations to maximize fourth-quarter results and meet year-end targets, all while planning for the next year. And if leaders were not busy enough, many cram in…

Managers are typically used to rating employees over the course of a year and providing an annual appraisal. For most employees, annual feedback is appropriate, but exceptions exist when employee performance cannot go unsupervised for a year. In cases where…

Great leaders and organizations keep talented employees motivated and aligned with their strategic business goals. Evaluation, feedback, and continuous adaptation to new circumstances and opportunities are critical to success at every level and function. They are also essential to keeping…

Over the years I have seen many variations on employee performance reviews. I think the most important item is that companies actually hold reviews, no matter how small, with a minimum of semi annually but ideally quarterly performance reviews. This…

When it comes time for employee evaluations, many companies follow a generic format designed to cover the basics of any worker’s performance, regardless of his or her specific role. But sales management expert Kevin Higgins believes that cookie-cutter performance reviews…

Day in and day out, you tend carefully to your employees. You keep a close watch on their performance, lavish praise on their achievements, take note of their shortcomings, and counsel them through the challenges they face. Like most personnel…

Customer service performance reviews are the linchpin tactic that allows you to improve customer service. Without feedback on performance, customer service reps will never improve. Your company policy requires annual performance reviews of every person you employ. Unfortunately, it doesn’t…

Each year there comes that time that all sales people and sales managers face with trepidation and anxiety: sales performance reviews.  Sales performance reviews are much needed (and usually compulsory) part of any good sales management plan, and they do…

Your business has goals and priorities, but do your employees understand them, and see how their own work relates to the larger business? If not, it’s time for performance management that focuses employees on continuous improvement, facilitates conversation between staff…